Shipping & Handling
We currently accept orders from countries served by Japan Post international delivery.
All orders will be processed and shipped out within 2-3 business days via JAPANPOST’s EMS service with a tracking number included.
Total shipping fees will be calculated and displayed at the checkout screen based on the total shipping weight of your purchase.
The displayed product weight is the calculated shipping weight, and may vary from the actual weight of the product.
Free Shipping
We currently offer free standard shipping on orders $300USD and above. The free shipping offer will be displayed at checkout.
Please be aware there may be country-different fees (tariffs, VAT) applied to your order for which you, the customer will be responsible for paying to receive your package. This rate will vary based on the shipping destination, and IORI can not be held responsible for this fee. Please check with your local customs office for rates regarding products from Japan.
EMS Shipping Rates
| Zone | First Zone | Second Zone | Third Zone | ||
| Weight | Asia |
Oceania, North America, Central America, Middle East |
Europe | South America and Africa | |
| Up to 500g | 1,400 JPY | 2,000 JPY | 2,200 JPY | 2,400 JPY | |
| Up to 1.0kg | 2,100 JPY | 2,900 JPY | 3,200 JPY | 4,100 JPY | |
| Up to 1.5kg | 2,700 JPY | 3,700 JPY | 4,100 JPY | 5,700 JPY | |
| Up to 2.0kg | 3,300 JPY | 4,500 JPY | 5,000 JPY | 7,300 JPY | |
| Up to 2.5kg | 3,800 JPY | 5,200 JPY | 5,800 JPY | 8,800 JPY | |
| Up to 3.0kg | 4,300 JPY | 5,900 JPY | 6,600 JPY | 10,300 JPY | |
| Up to 3.5kg | 4,800 JPY | 6,600 JPY | 7,400 JPY | 11,800 JPY | |
| Up to 4.0kg | 5,300 JPY | 7,300 JPY | 8,200 JPY | 13,300 JPY | |
| Up to 4.5kg | 5,800 JPY | 8,000 JPY | 9,000 JPY | 14,800 JPY | |
| Up to 5.0kg | 6,300 JPY | 8,700 JPY | 9,800 JPY | 16,300 JPY |
Estimated Time of Delivery to Major Countries
Please check the JapanPost EMS delivery timetable for more details.
| Area | Country/Area | EMS Average Number of Days |
| Asia | India | 4 |
| Indonesia | 4 | |
| Vietnam | 8 | |
| Rep. of Korea | 3 | |
| Singapore | 3 | |
| Sri Lanka | 4 | |
| Thailand | 3 | |
| Taiwan | 2 | |
| China | 2 | |
| Hong Kong | 2 | |
| Pakistan | 5 | |
| Bangladesh | 7 | |
| Philippines (“Manila and Other Territories”*) | 3 | |
| Philippines | 10 | |
| Malaysia | 3 | |
| Oceania | Australia | 4 |
| New Zealand | 4 | |
| North America | Canada | 4 |
| United States of America | 4 | |
| Mexico | 7 | |
| Middle East | United Arab Emirates | 7 |
| Israel | 5 | |
| Iran | 5 | |
| Saudi Arabia | 10 | |
| Turkey | 6 | |
| Europe | Italy | 6 |
| United Kingdom | 3 | |
| Austria | 3 | |
| Netherlands | 3 | |
| Switzerland | 3 | |
| Sweden | 3 | |
| Spain | 5 | |
| Denmark | 4 | |
| Germany | 4 | |
| Hungary | 3 | |
| Finland | 4 | |
| France | 3 | |
| Belgium | 6 | |
| Poland | 4 | |
| Russian Federation | 5 | |
| Africa | Egypt | 6 |
| Ghana | 4 | |
| South America | Argentina | 5 |
| Brazil | 5 | |
| Peru | 4 |
Please do not hesitate to contact us at iori.global@i-ori.jp with any questions.